Legal
Privacy Policy
1. Overview
This Privacy Policy explains how Outbound Optimizer ("we", "us", or "our") collects, uses, shares, and protects information when you visit our website or use our services. By using our services, you agree to the practices described here.
2. Information We Collect
We collect information you provide directly, such as your name, business email, phone number, company details, billing information, and any messages or scheduling details you submit. When you engage our services, we also process the lead and contact data you provide to us so we can perform outreach on your behalf.
We automatically collect basic usage information such as IP address, device and browser data, pages viewed, and referring URLs through cookies and similar technologies.
3. How We Use Information
We use the information we collect to deliver and improve our services, communicate with you, process payments, schedule meetings, run AI outreach campaigns on your behalf, monitor performance, prevent fraud and abuse, and comply with legal obligations.
4. Lead Data You Provide
When you supply lead lists or contact data, you confirm that you have the legal right to share that data and to have us contact those individuals on your behalf. We process this data solely to deliver the services and do not sell it.
5. Sharing of Information
We share information with trusted service providers who help us operate our business, such as hosting, analytics, payment processors, communications platforms, and AI infrastructure providers. We may also share information when required by law, to enforce our agreements, or to protect rights, safety, and property.
6. Cookies and Tracking
We use cookies and similar technologies to remember preferences, measure traffic, and improve the site. You can control cookies through your browser settings, though some features may not work without them.
7. Data Retention
We retain personal information for as long as necessary to provide the services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and the purpose for which it is processed.
8. Security
We use reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
9. Your Rights
Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, and to object to certain processing or request data portability. To exercise these rights, contact us at the address below. We may need to verify your identity before responding.
10. International Transfers
Your information may be processed in countries other than your own. Where required, we put appropriate safeguards in place for international transfers.
11. Children's Privacy
Our services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
13. Contact Us
If you have questions or requests about this policy, contact us at hello@outboundoptimizer.com.